Our Return & Exchange Policy

We get it — sometimes a product may not be quite right. No worries! Here’s a clear overview of our return and exchange policy to help you out:

📅 Return Window

Returns or exchanges can be requested within 5 days from the date of delivery.

📦 Return Eligibility

To qualify for a return or exchange, please ensure:

• The item is unused and in original condition

• All tags, labels, and packaging are intact

• The item is not listed as non-returnable

• Photos and/or videos clearly showing the issue must be provided in case of damage

🔄 What You’ll Receive

Depending on the product and your preference, you can choose:

• A full refund

• Store credit for future use

• An exchange with another item

🚫 Non-Returnable Items

The following products cannot be returned or exchanged:

• Customized or personalized products
  (However, we can make minor adjustments or fixes if required)

• Final sale or clearance items

• Items explicitly marked as non-returnable at checkout

🎯 Why This Policy Exists

Our goal is to keep things simple, transparent, and stress-free. This policy helps us build trust and gives you flexibility — turning even a return into a positive experience.