Your safety is our priority. This section helps you keep your account secure with clear, practical guidance and preventative measures.
🛡️ Essential Security Measures
- Create Strong Passwords: Use a mix of uppercase/lowercase letters, numbers, and special characters.
- Use Unique Passwords: Never reuse the same password across different sites.
- Enable Two-Factor Authentication (2FA): Add an extra layer of protection using your phone or authentication app.
- Stay Updated: Regularly update your password and avoid saving it in browsers or unsecured apps.
🚫 How to Spot Phishing Attempts
- Check Email Senders: Phishing emails often use slightly altered or suspicious email addresses.
- Look for Grammar Mistakes: Official emails are professionally written—watch for typos or urgency tricks.
- Never Share Passwords: We will never ask for your password via email, phone, or chat.
- Verify Links: Hover over links before clicking. Always access your account via our official website.
🔄 How to Reset Your Password
Forgot your password? Here’s how to reset it safely:
- Go to the Login page and click on “Forgot Password?”
- Enter your registered email address.
- You’ll receive an email with:
- Clear subject line (e.g., “Reset Your Password”).
- Secure reset link that expires after a set time.
- Step-by-step instructions to set a new password.
- Follow the instructions and set a new, strong password.
If you didn’t request a password reset, ignore the email and immediately change your password if suspicious activity is detected.
🧠 Why It Matters
- Trust Starts with Security: Customers are more willing to shop when they feel protected.
- Reduced Support Load: Clear education lowers the number of compromised account issues.
- Prevents Fraud: Strong security practices help reduce account takeovers and chargebacks.
- Builds Loyalty: A secure, user-first experience encourages repeat customers and brand advocacy.
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