Modify an Order

Need to make changes after placing an order? Here’s everything you need to know about what’s possible before your order is shipped.

🛠️ What You Can Modify (Before Dispatch):

• Shipping Address: Update your delivery details if they’ve changed.
• Quantity: Adjust the number of items in your order.
• Item Variations: Swap sizes, colors, or styles—if done within the allowed window.

⏳ Conditions & Time Frame:

• Modifications can only be made before the order is dispatched.
• Requests must be submitted within a specific time frame after the order is placed.
• Changes are subject to order status and system availability.

📞 How to Request a Change:

• Most changes require contacting customer support directly.
• Our system may not support self-service modifications post-checkout.
• For best results, reach out as soon as you realize a change is needed.

🚚 Once an Order Has Shipped

• No further modifications can be made after your order has been dispatched.
• In such cases, please refer to our return or exchange policy.

⚠️ Why Address Changes Can Be Tricky
Modifying orders post-purchase can be limited by our system or third-party seller restrictions. Many platforms, especially those with marketplace sellers, don’t allow address updates after payment is confirmed. In such cases, the process typically involves:

• Order Cancellation
• Placing a New Order with the correct information

✅ Our Recommendations:

• Double-check your address and item details before checkout.
• Use our Help Center to learn what changes are possible and how to request them quickly.
• Set realistic expectations—not all changes can be made post-purchase.